Interactive news, take part in the latest news

Contact Us

Hours of Operation

Monday to Friday, 8AM to 5PM PT, 11AM to 8PM ET. Orders can be placed online 24 hours a day, 7 days a week using the secure SSL encrypted online order form. All orders are shipped immediately.

Contact Info

Call our laboratory at 1-877-714-6357. Our technicians will be happy to help you with any questions that you may have or to help you initiate a file for DNA testing.

Toll Free Tel: 1-877-714-6357
Toll Free Fax: 1-888-655-8877
Customer Support: support@genovate.com
Technical Support: lab@genovate.com
Accounts: accounts@genovate.com
Web: http://www.didyouknowdna.com/

Existing Client? Login 24/7 to check the status of your test or download results. If you have any questions, please call us or send us an email at support@genovate.com. Please remember to include your Account ID # in your email.